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WRITING + CREATIVE DIRECTION

Charlotte's Web Relaunch
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Team: M. Kwolek, Director of Insights / C. Sherwood, Account Director / K. Broussard, Producer / C. Clusman, Designer / B. Garcia, Motion Designer / K. Casey, Videographer & Editor

Brand Narrative

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In 2011 Charlotte Figi stole our hearts and changed our lives. Medicine and pharma had failed her; her family was out of options. Helping Charlotte feel better – helping her live better – became our mission. It’s still our mission.

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Charlotte fueled our passion in the power of botanicals, drove us to set the highest standards in the industry for quality and consistency, and empowered us to seek a New Truth.

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With the help of CBD, Charlotte is now a thriving third-grader who gets to enjoy being a kid.

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Her story from struggle to hope compels us to challenge the status quo every day. To push our limits so others can push theirs. To provide access to whole-plant benefits to as many people as we can reach. To insist on transparency and rigor every step of the way.

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Charlotte’s story is entirely unique and surprisingly universal. It’s our story. And it’s yours too. 

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We can’t talk about these stories because of pharma-backed regulatory policy. But the stories are too important not to tell.

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Because Charlotte’s story is the truth. And the truth is Charlotte.

©2025 Elizabeth Bernard / Case studies herein may include work led by Elizabeth Bernard prior to ECB Consulting and are presented solely to illustrate expertise in creative and brand leadership. In such cases, copyright and ownership remain with the original companies.

For confidentiality, shared work is limited to older and/or public-domain examples.

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